Privacy Policy

When you place an order, we collect:

• Name and shipping address

• Email address

• Order details and transaction history

• Cryptocurrency wallet transaction IDs (no card data stored)

We do not collect or store credit card numbers, bank account information, or government identification.

We use your information to:

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Respond to customer service inquiries

• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

All payments are processed through BitPay. Peak Labs does not have access to your private wallet information or store any payment credentials. Transaction IDs are retained solely for order verification and fraud prevention. Please review BitPay's privacy policy at bitpay.com for details on how they handle payment data.

We use cookies to improve your browsing experience, maintain your shopping cart, and analyze site traffic. We do not use third-party advertising cookies or behavioral tracking technologies. You may disable cookies in your browser settings; however, some features of the Site may not function properly without them.

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our Site uses SSL/TLS encryption for all data transmission. Access to personal data is restricted to authorized personnel only.

However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for seven (7) years to comply with applicable tax and business record requirements. You may request deletion of your personal data, subject to legal retention requirements, by contacting us at lab@peaklabsresearch.com.

We work with the following third-party service providers:

• BitPay — payment processing (bitpay.com/legal/privacy)

• Vercel — website hosting and infrastructure (vercel.com/legal/privacy-policy)

• ImprovMX — email forwarding (improvmx.com/privacy)

Each provider maintains their own privacy policy and data practices. We encourage you to review their policies for details on how they handle your information.

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data, subject to legal retention requirements

• Opt out of non-essential communications

To exercise any of these rights, contact us at lab@peaklabsresearch.com. We will respond to all requests within 30 days.

Our Site is not directed to individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If we become aware that we have collected personal information from a minor, we will delete that information immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

lab@peaklabsresearch.com